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Acumatica cloud-based field service management solution optimizes real-time costs, scheduling, and more

Successful in field service means sending the right technician to the right job with the right parts—at the lowest total cost possible

Scheduling, Dispatching and Call Center

Track every work order and every technician in real time.  Assign work orders to individuals or crews using our drag-and-drop interface or with a single click from the work order itself.

Service Contract Management

Acumatica  makes sure vital contracts, maintenance and entitlement data is accurate, available anywhere, and visible to the right parties throughout the service delivery lifecycle. And with this you deliver service exactly when it is needed and never give it away for free.

Mobile Service Management

Acumatica Mobile Service Management App uses standard mobile platform. With mobile device field workers are empowered to: complete complex work orders, present service reports for customer signature, provide pricing of labor, parts and products in the field and much more.

Equipment Maintenance

Asset downtime is costly. For every minute that an asset is non-functional, operating revenue is impacted and employee costs rise (overtime, reduction in services performed). More importantly, equipment that is non-operational jeopardizes the trust and ultimately, a long-term relationship with customers

Warranty Management

This is precisely what our warranty & asset management solution does. Through the automation of warranty claim handling and installed base asset tracking, Acumatica FSM promotes service organizations to create, administer, process and track warranties, claims and assets through their full lifecycles.  As a result customer service can verify coverage and initiate recovery, and field technicians can track asset history and replace in-warranty parts.

Service  Management Applications

Visual Dispatch Center

The visual Dispatch Calendar Board gets the right people to the right service or job every time.

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Equipment Management
Tracks all products related to your customer and schedules preventative maintenance. Sold as a separate application.
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ASC has offices throughout the US. Whether you are looking for Acumatica on the West Coast (San DiegoLos Angeles, Orange County, San Francisco, Las Vegas) or East Coast (Philadelphia) Advanced Solutions & Consulting Co. can help. If we don’t have a location in your city, we will happily travel to your facility to deploy your new cloud ERP software solutions.

DL: Why Choose AC for Service Management

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Location

  • San Diego
  • Los Angeles
  • Orange County
  • San Francisco
  • Las Vegas
  • Philadelphia.
    • If we don't have a location in your city, we will happily travel to your facility.