Equipment & Warranty Tracking for Acumatica

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Track all details of equipment and products installed at your customers’ facilities by make and model. ASC’s Equipment & Warranty Tracking is a stand-alone module complementing Acumatica’s Distribution & Manufacturing Suites, and the ASC FlexMFG module. (Equipment & Warranty Tracking represents a cost effective alternative to Acumatica’s Equipment Maintenance and is not dependent upon the Service Series module.)

Equipment & Warranty Tracking is your connection between order management, Projects, CRM and inventory management, providing all the required information to track shipped equipment.

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Key Features of Equipment & Warranty Tracking

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Equipment maintenance inventory – Maintain all details of equipment and products installed at your customers’ facilities by make and model and serial number
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Warranty tracking – Track equipment warranty (to prevent needless customer invoicing parts and labor when the work is covered under warranty)
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Link to RMA Order – Returns are per RMA order with costs to repair captured within Equipment & Warranty Tracking. Product disposition is updated in Equipment & Warranty Tracking upon repair. If out of warranty customer is billed.

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In the cloud and mobile – Built 100% in the Acumatica Framework. All applications are web-based, giving users with appropriate privileges unlimited access to the system from anywhere in the world
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“As Delivered” Database: Tracks As Built/Delivered BOM(s) with updates to equipment in case of repairs or upgrades
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Service Template: Create list of installations. Maintain installed equipment, serial number, and warranty
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Warranty Management: Establish warranties specifying the specific items under warranty to avoid confusion, mischarges, and objections
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Warranties can be mixed — for instance, a two-year warranty on part A and a one-year warranty on part B
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Invoicing: WithEquipment & Warranty Tracking capture and invoice for all parts and labor related to the repairs rendered. [Can also charge parts and labor (as non-stock item) exclusively on Sales Order.]

Product Screenshots

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Track Warranty and Repair History
Track all Components' History
Automatic Equipment Assignment
Integrate with ASC Light Mfg/Advanced Kitting & BOM's

The ASC + Acumatica Difference

ASC delivers ISV solutions that save serious time and money for supply chain and accounting applications. Our solutions are written in native Acumatica xRP. They address complex ERP requirements extending Acumatica’s market breadth and competitiveness. ASC augments Acumatica with elegant solutions that monitor and automate ERP functions to improve Acumatica’s competitive landscape and save customers (and their VAR’s) serious time and money. Learn more

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